Travel Consultant Vacancies

Do you have the passion and enthusiasm to work in the travel industry? Do you want to work for the largest independent travel agent? If you’ve answered yes, read on!

Company

Hays Travel is proud to be the UK's largest independently-owned travel agent and has been finding our customers their perfect holiday for more than 39 years.  We are looking for experienced Travel Consultants to join our team in Paignton to deliver exceptional customer service to our customers selling them their dream holiday.

This role will see your personality shine through to help you engage with your customers to sell them their dream holiday.

This is a fabulous opportunity for you to join an established team where you will work together to achieve the best outcome for our customers as well as the potential to earn individual and team bonus!!

 What we want from you;

• Travel Experience- you will have excellent travel product knowledge with a good working knowledge of tour operator systems
• Target driven - this is a sales position, you will be selling customers their dream holidays so having a proven sales record is advantageous
• Communication skills- you will be speaking to customers through various channels so it is imperative you have excellent communication skills that you can adapt to a range of customers
• IT Skills- are required so you are able to navigate through our systems
• Enthusiasm – to have a positive attitude with a commitment to contribute to the growth of the business

What you will get in return;

• Competitive Salary
• Unlimited earning potential – the more sales you make the more money you can make
• Educational opportunities – you will have fabulous opportunity to and learn more about travel
• Holiday and Foreign Exchange discounts- not only do you get your own holiday discounts you also get it for your family too!!
• Award winning training – our training will have you ready to start selling but they are also here to support you on your career progression
• Uniform – we provide you with a free uniform so you are ready to join your team
• Giving back to your local community – our community support us and we love to give back and support on local community plus much more!!
• Social Events- all of our employees are invited to our annual Christmas party as well as the opportunity to attend other social events.
• Staff Reward Card- we have our very own SMILE rewards card which entitles the holder to discounts across retail and food outlets.

Not only will you be joining one of the best 100 companies to work for voted by the Times, you will also be joining the Hays family.

Hours: 37.5 hours per week, as per retail rota

What are you waiting for- APPLY today!!

Travel Academy

Hours: 22.5 - 37.5 hours per week, as per retail rota

Role Summary

The travel academy programme is an ideal opportunity for anyone with a passion for travel but had no previous travel sales experience. We are looking for the perfect candidates who are experienced at working in a sales roles and target driven with excellent customer service skills. You would be working in store as a Travel Consultant and with the assistance of Managers and Colleagues and our in-house training team you will be part of an amazing 6 month training and support programme, while learning everything you need to be a confident and dynamic Travel consultant.

It is a full time salaried position working 37.5 hours per week over 5 full days in store.

The training consists of 2 weeks Induction with our award winning training team. You will then be in a training branch for 3 months before moving over to a permanent branch and being in a travel sales role in store. Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 

This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Hours:37.5 hours per week, as per retail rota

Do you have the passion and enthusiasm to work in the travel industry? Do you want to work for the largest independent travel agent? If you’ve answered yes, read on!

Company

Hays Travel is proud to be the UK's largest independently-owned travel agent and has been finding our customers their perfect holiday for more than 39 years.  We are looking for experienced Travel Consultants to join our team in Christchurch to deliver exceptional customer service to our customers selling them their dream holiday.

This role will see your personality shine through to help you engage with your customers to sell them their dream holiday.

This is a fabulous opportunity for you to join an established team where you will work together to achieve the best outcome for our customers as well as the potential to earn individual and team bonus!!

 What we want from you;

• Travel Experience- you will have excellent travel product knowledge with a good working knowledge of tour operator systems
• Target driven - this is a sales position, you will be selling customers their dream holidays so having a proven sales record is advantageous
• Communication skills- you will be speaking to customers through various channels so it is imperative you have excellent communication skills that you can adapt to a range of customers
• IT Skills- are required so you are able to navigate through our systems
• Enthusiasm – to have a positive attitude with a commitment to contribute to the growth of the business

What you will get in return;

• Competitive Salary
• Unlimited earning potential – the more sales you make the more money you can make
• Educational opportunities – you will have fabulous opportunity to and learn more about travel
• Holiday and Foreign Exchange discounts- not only do you get your own holiday discounts you also get it for your family too!!
• Award winning training – our training will have you ready to start selling but they are also here to support you on your career progression
• Uniform – we provide you with a free uniform so you are ready to join your team
• Giving back to your local community – our community support us and we love to give back and support on local community plus much more!!
• Social Events- all of our employees are invited to our annual Christmas party as well as the opportunity to attend other social events.
• Staff Reward Card- we have our very own SMILE rewards card which entitles the holder to discounts across retail and food outlets.

Not only will you be joining one of the best 100 companies to work for voted by the Times, you will also be joining the Hays family.

What are you waiting for- APPLY today!!

Do you have the passion and enthusiasm to work in the travel industry? Do you want to work for the largest independent travel agent? If you’ve answered yes, read on!

Company

Hays Travel is proud to be the UK's largest independently-owned travel agent and has been finding our customers their perfect holiday for more than 39 years.  We are looking for experienced Travel Consultants to join our team in Swanage to deliver exceptional customer service to our customers selling them their dream holiday.

This role will see your personality shine through to help you engage with your customers to sell them their dream holiday.

This is a fabulous opportunity for you to join an established team where you will work together to achieve the best outcome for our customers as well as the potential to earn individual and team bonus!!

 What we want from you;

• Travel Experience- you will have excellent travel product knowledge with a good working knowledge of tour operator systems
• Target driven - this is a sales position, you will be selling customers their dream holidays so having a proven sales record is advantageous
• Communication skills- you will be speaking to customers through various channels so it is imperative you have excellent communication skills that you can adapt to a range of customers
• IT Skills- are required so you are able to navigate through our systems
• Enthusiasm – to have a positive attitude with a commitment to contribute to the growth of the business

What you will get in return;

• Competitive Salary
• Unlimited earning potential – the more sales you make the more money you can make
• Educational opportunities – you will have fabulous opportunity to and learn more about travel
• Holiday and Foreign Exchange discounts- not only do you get your own holiday discounts you also get it for your family too!!
• Award winning training – our training will have you ready to start selling but they are also here to support you on your career progression
• Uniform – we provide you with a free uniform so you are ready to join your team
• Giving back to your local community – our community support us and we love to give back and support on local community plus much more!!
• Social Events- all of our employees are invited to our annual Christmas party as well as the opportunity to attend other social events.
• Staff Reward Card- we have our very own SMILE rewards card which entitles the holder to discounts across retail and food outlets.

Not only will you be joining one of the best 100 companies to work for voted by the Times, you will also be joining the Hays family.

Hours: 37.5 hours per week, as per retail rota

What are you waiting for- APPLY today!!

Hours:  22.5 hours per week, as per retail rota

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Travel Academy

Hours: 22.5 - 37.5 hours per week, as per retail rota

Role Summary

The travel academy programme is an ideal opportunity for anyone with a passion for travel but had no previous travel sales experience. We are looking for the perfect candidates who are experienced at working in a sales roles and target driven with excellent customer service skills. You would be working in store as a Travel Consultant and with the assistance of Managers and Colleagues and our in-house training team you will be part of an amazing 6 month training and support programme, while learning everything you need to be a confident and dynamic Travel consultant.

It is a full time salaried position working 37.5 hours per week over 5 full days in store.

The training consists of 2 weeks Induction with our award winning training team. You will then be in a training branch for 3 months before moving over to a permanent branch and being in a travel sales role in store. Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Do you have the passion and enthusiasm to work in the travel industry? Do you want to work for the largest independent travel agent? If you’ve answered yes, read on!

Company

Hays Travel is proud to be the UK's largest independently-owned travel agent and has been finding our customers their perfect holiday for more than 39 years.  We are looking for experienced Travel Consultants to join our team in Sunderland to deliver exceptional customer service to our customers selling them their dream holiday.

This role will see your personality shine through to help you engage with your customers to sell them their dream holiday.

This is a fabulous opportunity for you to join an established team where you will work together to achieve the best outcome for our customers as well as the potential to earn individual and team bonus!!

 What we want from you;

• Travel Experience- you will have excellent travel product knowledge with a good working knowledge of tour operator systems
• Target driven - this is a sales position, you will be selling customers their dream holidays so having a proven sales record is advantageous
• Communication skills- you will be speaking to customers through various channels so it is imperative you have excellent communication skills that you can adapt to a range of customers
• IT Skills- are required so you are able to navigate through our systems
• Enthusiasm – to have a positive attitude with a commitment to contribute to the growth of the business

What you will get in return;

• Competitive Salary
• Unlimited Bonus Opportunities – the more sales you make the more money you can make
• Educational opportunities – you will have fabulous opportunity to and learn more about travel
• Holiday and Foreign Exchange discounts- not only do you get your own holiday discounts you also get it for your family too!!
• Award winning training – our training will have you ready to start selling but they are also here to support you on your career progression
• Uniform – we provide you with a free uniform so you are ready to join your team
• Giving back to your local community – our community support us and we love to give back and support on local community plus much more!!
• Social Events- all of our employees are invited to our annual Christmas party as well as the opportunity to attend other social events.
• Staff Reward Card- we have our very own SMILE rewards card which entitles the holder to discounts across retail and food outlets.

Not only will you be joining one of the best 100 companies to work for voted by the Times, you will also be joining the Hays family.

What are you waiting for- APPLY today!!

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant -  Academy

Department: Retail

Hours:  22.5 hours up to 37.5 hours per week, as per retail rota

Role Summary

Providing consultation to clients, you will be involved in selling services and products to clients by face to face interaction and gaining a full insight into their holiday aspirations. Having confidence and flare, you will effectively adapt your selling style by building a rapport whether over the telephone, face to face or through social media to meet your client's individual needs. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Maximising individual and team sales including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generate customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively perform administrative duties

Competencies Required

Technical Skills Required

• IT software packages including Microsoft Office and Outlook as well as in-house travel booking systems 
• File management skills
• Web navigation skills
• E-mail management skills
• Scanner knowledge

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including Health and Safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Do you have the passion and enthusiasm to work in the travel industry? Do you want to work for the largest independent travel agent? If you’ve answered yes, read on!

Company

Hays Travel is proud to be the UK's largest independently-owned travel agent and has been finding our customers their perfect holiday for more than 39 years.  We are looking for experienced Travel Consultants to join our team in Lymington to deliver exceptional customer service to our customers selling them their dream holiday.

This role will see your personality shine through to help you engage with your customers to sell them their dream holiday.

This is a fabulous opportunity for you to join an established team where you will work together to achieve the best outcome for our customers as well as the potential to earn individual and team bonus!!

 What we want from you;

• Travel Experience- you will have excellent travel product knowledge with a good working knowledge of tour operator systems
• Target driven - this is a sales position, you will be selling customers their dream holidays so having a proven sales record is advantageous
• Communication skills- you will be speaking to customers through various channels so it is imperative you have excellent communication skills that you can adapt to a range of customers
• IT Skills- are required so you are able to navigate through our systems
• Enthusiasm – to have a positive attitude with a commitment to contribute to the growth of the business

What you will get in return;

• Competitive Salary
• Unlimited earning potential – the more sales you make the more money you can make
• Educational opportunities – you will have fabulous opportunity to and learn more about travel
• Holiday and Foreign Exchange discounts- not only do you get your own holiday discounts you also get it for your family too!!
• Award winning training – our training will have you ready to start selling but they are also here to support you on your career progression
• Uniform – we provide you with a free uniform so you are ready to join your team
• Giving back to your local community – our community support us and we love to give back and support on local community plus much more!!
• Social Events- all of our employees are invited to our annual Christmas party as well as the opportunity to attend other social events.
• Staff Reward Card- we have our very own SMILE rewards card which entitles the holder to discounts across retail and food outlets.

Not only will you be joining one of the best 100 companies to work for voted by the Times, you will also be joining the Hays family.

What are you waiting for- APPLY today!!

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week, as per retail rota

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Hours:  22.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Travel Academy

Hours: 22.5 - 37.5 hours per week, as per retail rota

Role Summary

The travel academy programme is an ideal opportunity for anyone with a passion for travel but had no previous travel sales experience. We are looking for the perfect candidates who are experienced at working in a sales roles and target driven with excellent customer service skills. You would be working in store as a Travel Consultant and with the assistance of Managers and Colleagues and our in-house training team you will be part of an amazing 6 month training and support programme, while learning everything you need to be a confident and dynamic Travel consultant.

It is a full time salaried position working 37.5 hours per week over 5 full days in store.

The training consists of 2 weeks Induction with our award winning training team. You will then be in a training branch for 3 months before moving over to a permanent branch and being in a travel sales role in store. Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant -  Academy

Department: Retail

Hours:  22.5 hours up to 37.5 hours per week, as per retail rota

Role Summary

Providing consultation to clients, you will be involved in selling services and products to clients by face to face interaction and gaining a full insight into their holiday aspirations. Having confidence and flare, you will effectively adapt your selling style by building a rapport whether over the telephone, face to face or through social media to meet your client's individual needs. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Maximising individual and team sales including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generate customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively perform administrative duties

Competencies Required

Technical Skills Required

• IT software packages including Microsoft Office and Outlook as well as in-house travel booking systems 
• File management skills
• Web navigation skills
• E-mail management skills
• Scanner knowledge

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including Health and Safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant 
Department: Retail 
Hours: 22.5 - 37.5 hours per week, as per retail rota 
Role Summary 
Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams.   
You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media. 
You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets. 
 
Key Responsibilities 
 Achieving individual sales targets   Achieving team sales targets including foreign exchange  Assisting with the day-to-day operation of the branch  Identifying and meeting customers’ needs by providing exceptional customer service at all times   Participating in promotional events and activities to increase exposure of the branch  Actively using social media to promote offers, generating customer engagement and sales leads  Willingness to participate in and deliver training appropriate to own development  Ensuring that excellent customer service is provided at all times  Effectively performing administrative duties 
 
 
 

 
Qualifications / Experience Required 
 Excellent travel product knowledge with a good working knowledge of tour operator systems  Ability to navigate around in-house computer systems 
General 
 To undertake any other duties that may fall into the job criteria  To conform with all company policies and procedures including health and safety  To treat all employees, customers and suppliers with dignity and respect   This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved 

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 

This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 

This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Travel Academy

Hours: 22.5 - 37.5 hours per week, as per retail rota

Role Summary

The travel academy programme is an ideal opportunity for anyone with a passion for travel but had no previous travel sales experience. We are looking for the perfect candidates who are experienced at working in a sales roles and target driven with excellent customer service skills. You would be working in store as a Travel Consultant and with the assistance of Managers and Colleagues and our in-house training team you will be part of an amazing 6 month training and support programme, while learning everything you need to be a confident and dynamic Travel consultant.

It is a full time salaried position working 37.5 hours per week over 5 full days in store.

The training consists of 2 weeks Induction with our award winning training team. You will then be in a training branch for 3 months before moving over to a permanent branch and being in a travel sales role in store. Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours:  37.5 hours per week on a rota basis

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Effectively performing administrative duties

Competencies Required

• Ability to work towards individual and team sales targets
• Excellent communication skills and customer service experience
• Good accuracy and numerical skills
• Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
• Competent IT Skills

Qualifications / Experience Required

• Previous travel agency experience with a proven sales record
• A recognised travel qualification
• Excellent travel product knowledge with a good working knowledge of tour operator systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 22.5 – 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Job Title: Travel Consultant

Department: Retail

Hours: 37.5 hours per week, as per retail rota

Role Summary

Working as a Travel Consultant for Hays Travel you will provide excellent customer service to ensure we find our customers their perfect holiday, that meets their aspirations and dreams. 

You will have confidence and flare to build rapport with our customers to meet their needs whilst having the ability to adapt your selling style through different communication channels such as  over the telephone, face-to-face or through social media.

You will be equipped with specialist knowledge through ongoing training to confidently advise on an extensive range of holiday packages, tailor-made holiday experiences as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

• Achieving individual sales targets
• Achieving team sales targets including foreign exchange
• Assisting with the day-to-day operation of the branch

• Identifying and meeting customers’ needs by providing exceptional customer service at all times
• Participating in promotional events and activities to increase exposure of the branch
• Actively using social media to promote offers, generating customer engagement and sales leads
• Willingness to participate in and deliver training appropriate to own development
• Ensuring that excellent customer service is provided at all times
• Effectively performing administrative duties

Qualifications / Experience Required

• Excellent travel product knowledge with a good working knowledge of tour operator systems
• Ability to navigate around in-house computer systems

General

• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures including health and safety
• To treat all employees, customers and suppliers with dignity and respect 
• This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved